24 Hour Technical Support For Our Global Customers
Hawke International is pleased to announce the launch of our new round-the-clock help service for our global customers.
From anywhere in the world, clients can interrogate our new online knowledge database for an instant answer to questions on Hawke's products or other related issues.
However, the system is much more than a simple online frequently-asked-questions (FAQ) area on our website. If the knowledge base cannot deliver a satisfactory answer, users can submit their query to our technical department for a guaranteed e-mail response. This is achieved by Hawke in the U.K. linking up with our subsidiaries in North America and Asia, to make a 24 hour staffed service available on a global basis.
All new questions and answers are added to the database and integrated with existing content. Over time, we anticipate that an already rich resource will become an even more valuable tool for our clients throughout the world.
Solving problems is all about quick access to information, by implementing technology to work with our subsidiaries, we can offer our customers access to experienced technical support staff around the clock.
Register for 24 hour technical support.
Published: 16/03/2004
